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FAQ's

Welcome to our Leather Hat Patches FAQ section!
Here you’ll find answers to the most common questions about our custom leather patches, production process, and ordering. If you still need help, our team is always here for you.

Leather Patch Production & Shipping

Below are some common questions about shipping, returns, and exchanges

Once your design is submitted, we send a digital mockup within 2–24 business hours.
After approval, production usually takes 2–7 business days, depending on order size.

Yes! Rush production and expedited shipping are available.
Just let us know your deadline and we’ll confirm availability and pricing.

Yes, we ship worldwide.
International customers are responsible for any customs fees or import taxes required by their country.

Yes! You can ship to multiple addresses. Just add the details in your order notes and we’ll arrange separate shipments if needed.

Orders & Customization

Below are some of are common questions about orders

Yes! We offer leather patches only with a minimum order quantity of 12 pieces.

Absolutely.
You’ll receive a digital mockup showing your logo on the leather patch before production begins. We only proceed after your approval.

Yes! We offer unlimited revisions until you’re completely satisfied.

We accept:

  • PNG
  • JPG
  • SVG
  • AI
  • PDF

High-resolution files give the best engraving or embossing results.

Yes! You can mix different leather colors in the same order.
Metallic or specialty colors may require a minimum quantity.

Leather Patch Quality & Materials

Below are some common questions about our products

Yes — all our patches are made using 100% genuine leather, no synthetic materials.

We use our exclusive Leather Bond™ application method, which securely attaches the patch without stitching.
It’s clean, durable, and designed to last.

No. Our leather patches are designed for long-term use and resist peeling, cracking, and fading under normal wear.

Yes! We offer custom shapes including:

  • Rectangle
  • Circle
  • Oval
  • Square
  • Custom die-cut

Sizes can also be customized based on your design.

Orders, Returns & Policies

Below are some common questions about our products

You can modify or cancel your order before mockup approval.
Once production begins, changes or cancellations are no longer possible.

Since all patches are custom-made, they are non-refundable unless there is a defect or production error.
If there’s an issue, contact us within 15 days of delivery.

Yes! Our leather patches are made for:
✔ Retail brands
✔ Online stores
✔ Promotional use
✔ Corporate merchandise

They’re durable, premium-looking, and perfect for resale.

Didn’t find your answer?

Don’t hesitate to contact us — or start a conversation with our team via chat. Just click the chat bubble in the bottom-right corner of the screen. We’re here to help!

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