At Leather Hat Patches, we aim to provide a smooth, reliable, and transparent shipping experience. Below you’ll find all the details regarding our shipping methods, timelines, and policies.

Shipping Carriers We Use

We ship orders using trusted carriers to ensure safe and timely delivery:

• USPS
• UPS

Shipping Options & Costs

Free Shipping

• Available on orders $150 or more
• Valid within the continental United States
• Estimated delivery time: 7–10 business days

Paid Shipping (Orders Under $150)

USPS

• Delivery time: 2–7 business days
• Shipping cost calculated at checkout

UPS

• Delivery time: 2–5 business days
• Shipping cost calculated at checkout

Shipping rates are based on current carrier pricing and order weight.

Order Processing Time

• 99% of custom orders ship within 7 business days
• In rare cases, delays may occur due to supplier availability or production volume
• If any delay occurs, you’ll be notified promptly

Estimated Delivery Time

• Standard shipping: 2–10 business days
• Delivery time depends on the shipping method selected at checkout

⚠️ Please note: Shipping times may be longer during holidays, peak seasons, or unforeseen carrier delays.

Packaging

All orders are carefully packed in durable, high-quality corrugated boxes to ensure your custom hats arrive safely and in perfect condition.

Order Tracking

Once your order ships:

• You’ll receive a tracking number via email
• You can track your shipment until it reaches your doorstep

Shipping Protection & Insurance

• Shipping insurance is optional and available at checkout
• We strongly recommend adding protection to safeguard against loss or damage during transit
• Orders without shipping protection are not eligible for replacement if lost or damaged

Damaged or Lost Items

Damaged Orders

• Must be reported within 7 days of delivery
• Clear photos of the damage are required
• Once verified, we’ll arrange a replacement if eligible

Lost Orders

• If your order hasn’t arrived within 30 days, contact us
• Replacements are only available if shipping protection was purchased

For more details, please refer to our Return & Refund Policy.

Holiday & Peak Season Shipping

During high-volume periods (holidays or promotions), processing and delivery times may be slightly longer.
We recommend placing orders early to avoid delays.

Delays

While we strive to meet all estimated timelines, external factors such as weather, carrier delays, or high order volumes may occasionally cause delays.
We appreciate your patience and will always keep you informed.

Need Help?

If you have any questions about shipping or your order, feel free to contact us:

📧 info@leatherhatpatches.us
📍 438 E 12th St, Tulsa, OK 74120, United States